Frequently Asked Questions

Our delivery costs differ with locations around NZ and the amount of cases purchased in a single transaction. Our current freight charges per case are:


North Island - Auckland Area

$4.99


North Island – Auckland Rural

$5.50


North Island – Waiheke Island

$15.00


Rest of the North Island

$6.99


South Island – All regions

$9.99


To track your parcel,

please check the tracking number issued to you via email (which is sent when

your purchase has been dispatched from our Warehouse). Click on the tracking

number which should look like AMAWXXXXX which will take you through to the

‘track your parcel’ section with New Zealand Couriers. Click track and you will be able to

check the delivery status of your parcel.



Feel free to email us on wine@finewinedelivery.co.nz or call us at 0800 346

394 with your order number and we will happily track your purchase for you.

PLEASE NOTE: Due to a large strain on our courier company, caused by an unprecedented volume at their depots, we are experiencing delays for a proportion of our deliveries. The majority of our orders are being delivered on time, however, PLEASE UNDERSTAND THAT DELIVERIES COULD BE DELAYED BY 5-7 WORKING DAYS. For further info please click HERE.

At this time we are unable to ship orders outside of New Zealand. We recommend you look for retailers in your destination country that stock New Zealand wines and can deliver locally for you.

We accept payments from Visa, Mastercard, MasterPass Amex, Online Eftpos, and True Rewards. And of course you can purchase items with a Fine Wine Delivery Gift Card in store and online.